Privacy Policy
Norelza values your privacy and is committed to protecting your personal information. This Privacy Policy describes how your information is collected, used, and shared when you visit or make a purchase from our website.
By accessing or using our website, you agree to the terms outlined in this policy.
1. Information We Collect
a. Personal Information
When you visit our store or make a purchase, we may collect certain personal details, including:
- Full name
- Email address (e.g., farrazbukhari@gmail.com)
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party payment gateways)
b. Non-Personal Information
We may automatically collect certain data, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and browsing activity
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you regarding purchases, updates, and support
- Improve our website, products, and services
- Send promotional emails (only if you opt in)
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
We do not sell or trade your personal information to third parties.
3. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Remember your preferences and login details
- Analyze website traffic and usage patterns
- Improve functionality and performance
You can disable cookies through your browser settings; however, this may affect certain features of the website.
4. Third-Party Services
We rely on trusted third-party services to operate our business efficiently, including:
- Payment processors
- Shipping and logistics providers
- Website analytics tools
These third parties only access your data as necessary to perform their services and are obligated to keep your information secure and confidential.
5. Data Security
We take appropriate security measures to protect your personal information, including:
- Secure servers and encryption (SSL technology)
- Limited access to sensitive data
- Regular monitoring for potential vulnerabilities
While we strive to protect your data, no method of transmission over the internet is completely secure.
6. Customer Rights
As a user, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your personal data (subject to legal requirements)
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Store Name: Norelza
Email: farrazbukhari@gmail.com
Contact# +923324029100
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8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.