Terms of Service

These Terms of Service (“Terms”) govern your use of the website operated by Norelza. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services.

1. Account Terms

By using this site, you confirm that:

You are at least the age of majority in your jurisdiction
The information you provide is accurate and complete
You are responsible for maintaining the confidentiality of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

All prices listed on our website are subject to change without prior notice.

Payments must be made at the time of purchase
We accept payments through secure third-party payment gateways
In case of pricing errors, we reserve the right to cancel or refuse any order

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.

However:

Colors may vary due to screen settings
Minor variations in design or appearance may occur

We do not guarantee that all product descriptions are completely error-free.

4. Order Acceptance

We reserve the right to:

Accept or reject any order at our discretion
Cancel orders due to stock unavailability, pricing errors, or suspected fraud

If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

We aim to deliver your orders in a timely manner.

Delivery times may vary based on location
Delays may occur due to external factors beyond our control
Customers are responsible for providing accurate shipping details

For support, contact us at farrazbukhari@gmail.com (available 24/7).

6. Returns and Refunds

We want you to be satisfied with your purchase.

Returns are accepted under specific conditions (e.g., defective or incorrect items)
Refunds will be processed after inspection of returned items
Shipping charges may be non-refundable

Please contact us at farrazbukhari@gmail.com to initiate a return.

7. Prohibited Uses

You may not use our website:

For any unlawful purpose
To violate any local, national, or international laws
To transmit harmful code, spam, or malicious content
To exploit or misuse our services in any way

Violation of these terms may result in termination of access.

8. Limitation of Liability

To the fullest extent permitted by law:

Norelza shall not be liable for any indirect, incidental, or consequential damages
We do not guarantee uninterrupted or error-free service
Your use of the website is at your own risk