At Lorenza, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for full details.

1. Shipping Methods

We offer the following shipping options:

• Standard Shipping
• Express Shipping (if available at checkout)

Shipping availability may vary depending on your location.

2. Order Processing Time

All orders are processed within Shortest Possible Time 

Once your order is processed, it will be shipped immediately.

3. Delivery Timeframes

Please note that delivery times are estimates and may vary due to external factors.

4. Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

Occasionally, we may offer free shipping promotions.

5. Tracking Information

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can use this tracking number to monitor your shipment in real-time.

If you do not receive tracking details, please contact us at farrazbukhari@gmail.com.

6. Delivery Issues & Delays

While we aim for timely delivery, delays may occur due to:

• Courier service issues
• Weather conditions
• Incorrect shipping information provided by the customer
• Customs clearance (for international orders)

Lorenza is not responsible for delays caused by third-party shipping carriers, but we will always assist you in resolving any issues.

7. International Shipping

We offer international shipping to selected countries.

• Shipping rates and delivery times vary by destination
• Customers are responsible for any customs duties, taxes, or import fees

Please check your local customs regulations before placing an order.

8. Incorrect Address

It is the customer’s responsibility to provide accurate shipping details.

If an incorrect address is provided:

• We may not be able to redirect the package
• Additional shipping charges may apply

9. Contact Information

For any shipping-related questions or concerns, please contact us:

Store Name: Lorenza
Email: farrazbukhari@gmail.com
Support Availability: 24/7